TOLS Help Desk

Candidates are able to save and return to their Career History Form at any time. However, once a CHF is completed, a candidate does not have access to edit...

Check the status of the candidate. If it does not say CHF Completed, then they did not complete their CHF. Have the candidate log back in and press “Submit”...

Candidates who are not finished completing the Career History Form will be listed under “In Progress”. Once they submit, their profile will be listed with t...

Go to Candidate’s profile. Under the “Action” button you will see “Share Candidate Information”.  Once you select this it will take you to a new page. Enter...

In order to post jobs on other public sites (LinkedIn, Career Builder, Monster, etc), you need to first make the “Visibility” button set to Public. You can ...

There is a field labeled “People Who Have Access to this Job in TOLS” located on the Job Details tab for each job. Whoever is selected in this field will b...

Go to Job Details page of the Job you created. Make sure your name is selected under “People Who Receive Candidate Notifications”. Select yourself and othe...

Select your candidate. Go to Resumes and Attachments tab. Scroll to the bottom and choose Upload Documents. There is no limit to how many documents you can ...

Select the job. Go to the Direct Links tab. Scroll to the bottom and choose “Add Another”. You can name this Job Board “email” if you choose. Once you add, ...

Go to Settings, Advanced Settings, Custom Email Templates. Choose one of the email templates that you would like to edit by selecting the pencil icon to the...